Terms of service
General Terms and Conditions (AGB)
1. Scope These terms apply to all orders placed in the online store novuxshop.com operated by Novux – Inh. Oleksandr Kravchuk, Hohenzollernstr. 106, 45888 Gelsenkirchen, Germany ("we", "us"). Deviating terms of the customer do not apply.
2. Conclusion of the contract The presentation of products in the store is not a legally binding offer but an invitation to place an order. By clicking the order button at checkout, you submit a binding offer to purchase the goods in your cart. The contract is concluded when we accept your order by sending an order confirmation by email. Before submitting your order, you can review and correct your entries at any time during checkout.
3. Contract language and storage of the contract text The contract language is English. We store the contract text and send you the order details by email. These terms can be viewed on this page at any time.
4. Prices and shipping costs All prices are final prices. As a small business pursuant to § 19 UStG, we do not charge VAT. Shipping costs are shown in the cart and at checkout. For deliveries outside the EU, import duties and fees may be charged by the destination country and are paid by the customer.
5. Payment The available payment methods are shown at checkout. Payment is due when the order is placed.
6. Delivery Delivery times and conditions are set out in our Shipping Policy.
7. Retention of title The goods remain our property until full payment has been made.
8. Right of withdrawal Consumers have a right of withdrawal as described in our Refund Policy.
9. Warranty The statutory warranty rights apply.
10. Liability We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible and on whose observance the customer may regularly rely), limited to the foreseeable damage typical for the contract.
11. Platform Our store is hosted by Shopify. Sales contracts are concluded exclusively between you and us; Shopify is not a party to them.
12. Governing law The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the country in which they have their habitual residence.
13. Dispute resolution We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
14. Contact Questions about these terms: kravchukspace@proton.me
