Shipping policy

Where we ship We ship worldwide.

Delivery time Delivery usually takes 5–12 business days from order confirmation, unless a different delivery time is stated on the product page. Deliveries outside the EU may take longer due to customs processing.

Shipping costs Shipping costs depend on the destination and are shown in the cart and at checkout before you place your order.

Prices and VAT As a small business pursuant to § 19 UStG, we do not charge VAT.

Customs and import duties For deliveries outside the European Union, import duties, taxes or customs fees may be charged by the destination country. These are not included in our prices and are paid by the recipient.

Tracking Once your order has shipped, you will receive an email with tracking information where available.

Partial deliveries If your order contains several items, they may arrive in separate packages. You will not be charged extra shipping for this.

Transit damage If your parcel arrives visibly damaged, please contact us at kravchukspace@proton.me with photos. For consumers, the risk of loss or damage passes to you only when the goods are delivered.